Frequently

Asked Questions

We’re thrilled you’re here and ready to stitch. We’ve compiled this page to give you quick and friendly answers to all the common questions about our patterns, materials, digital downloads, and everything in between. Think of this as your first stop for troubleshooting and quick tips, designed to get you back to your sewing machine faster.

What brands of sewing machines do you sell?

We carry only Bernina and Bernette sewing machines — known worldwide for quality, precision, and lasting performance.

Do you sell used machines?

Yes! We offer a selection of used sewing machines along with new models. Some of our used inventory is currently available through our eBay shop- Sewitseams550, while we continue expanding our website offerings.

Do you ship internationally?

Not at this time. We currently ship within the United States only to maintain the highest level of service and reliability.

How do I order fabric by the yard?

Simply select the fabric you like and choose the quantity (by the yard, half-yard, or fat quarter). Pricing updates automatically, and bulk discounts may apply.

What if I need help choosing the right machine?

That’s what we’re here for! You can contact us through our form or give us a call during business hours — we’ll match you with the perfect model for your projects.

What’s your return policy?

See our full Returns & Shipping Policy page for details. We want you to be happy with your purchase and will always do our best to make things right.

Frequently

Asked Questions

Still Have a Question?